Terms of Service

1. Acceptance of Terms

By accessing or using PCBInsider's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Services Description

PCBInsider provides information and resources related to PCB (Printed Circuit Board) manufacturing, assembly services, and industry insights. We are a subsidiary of WellPCB, offering professional PCB fabrication and assembly solutions.

• PCB manufacturing and fabrication services
• PCB assembly (PCBA) services
• Technical resources and industry articles
• Instant quote generation
• Customer support and consultation

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information when requesting quotes or placing orders
• Ensure uploaded design files comply with our specifications and guidelines
• Use our services only for lawful purposes
• Not infringe upon any intellectual property rights
• Maintain the confidentiality of your account credentials
• Not attempt to interfere with or disrupt our services

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of PCBInsider or its content suppliers and is protected by international copyright laws. Your design files and proprietary information remain your intellectual property. We maintain strict confidentiality protocols and will not share your designs with third parties.

5. Pricing and Payment

All prices displayed on our website are estimates and may vary based on final specifications and requirements. Final pricing will be confirmed before order processing.

• Prices are subject to change without prior notice
• Payment terms will be specified in your order confirmation
• All payments must be made in full before shipment unless otherwise agreed
• We accept major credit cards, wire transfers, and PayPal

6. Shipping and Delivery

Delivery times are estimates and may vary based on order complexity, production schedule, and shipping destination.

• Standard lead times range from 3-15 business days depending on specifications
• Express and rush services are available for an additional fee
• Shipping costs are calculated based on destination and package weight
• Risk of loss transfers to you upon delivery to the carrier
• We are not responsible for delays caused by customs or import regulations

7. Returns and Refunds

We stand behind the quality of our products and services:

• Products that do not meet agreed specifications may be returned within 30 days
• Refunds or replacements will be provided for manufacturing defects
• Custom orders cannot be returned unless defective
• Refund requests must include photos and description of the issue
• Original shipping costs are non-refundable unless the error was ours

8. Limitation of Liability

To the fullest extent permitted by law, PCBInsider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability for any claims arising under these terms shall not exceed the amount paid by you for the specific order in question.

9. Prohibited Uses

You may not use our services for:

• Any illegal or unauthorized purpose
• Manufacturing products intended for weapons or harmful applications
• Infringing on patents, trademarks, or copyrights of others
• Distributing viruses or malicious code
• Harvesting or collecting user information without consent
• Any activity that could damage or impair our services

10. International Use

Our services are available internationally, subject to export control laws and regulations. You are responsible for compliance with local laws in your jurisdiction. Some products or services may not be available in certain countries or regions.